Privacy Policy
LJS Elite Mobile Detailing
Effective Date: October 7, 2026
Website: https://www.ljs-elite.com
Phone: 602-209-9302
1. Introduction
At LJS Elite Mobile Detailing, we respect your privacy and are committed to protecting the personal information you share with us. Whether you are browsing our website, requesting an estimate, scheduling a mobile detailing service, or communicating with our team, we strive to handle your information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services. By using our website, you acknowledge the practices described in this policy.
2. Information We Collect
When you contact LJS Elite Mobile Detailing or request our services, we may collect the following information. Personal Information includes your name, telephone number, email address, and service location. Vehicle Information includes vehicle make, model, year, condition, and requested detailing services. Appointment Information includes preferred service dates, appointment times, service history, and estimate details. Communications includes information provided through contact forms, telephone calls, text messages, emails, or our customer service and appointment scheduling systems. Payment Information includes billing and transaction information necessary to process payments and maintain service records. Website Usage Information includes IP address, browser type, device information, pages visited, and website interactions collected through cookies or analytics technology. We collect information you voluntarily provide and certain technical information automatically generated when you visit our website.
3. How We Use Your Information
LJS Elite Mobile Detailing uses customer information for several specific purposes. We use it to respond to inquiries and provide service estimates, as well as to schedule, confirm, and manage detailing appointments. We use it to communicate regarding requested services and appointment changes and to send estimates, invoices, receipts, and payment confirmations. Additionally, we provide customer support and follow-up service communications. We use data to improve our website, customer experience, and detailing services. We may send promotional offers or service updates when permitted by law and your communication preferences. Finally, we maintain business records and comply with applicable legal obligations. We use customer information for legitimate business purposes related to delivering and improving our services.
4. Text Messages, Calls, and Email Communications
When you provide your contact information, we may communicate with you regarding estimates, appointment confirmations, scheduling updates, service questions, and other transactions related to your request. If you separately agree to receive promotional communications, we may send information about detailing specials, seasonal offers, and available services. You may opt out of promotional text messages by replying STOP to an applicable message or by contacting us directly. Message and data rates may apply. Consent to receive promotional text messages is not required to purchase our services.
5. Online Estimates, Appointments, and Payments
Our website provides customers with the ability to request detailing services, submit vehicle information, and receive estimates. Customer information may be processed through authorized third-party service providers that support appointment scheduling, customer communications, estimates, invoicing, and secure payment processing. Payment transactions may be handled by external payment processors. Their collection and processing of payment information are subject to their own privacy and security policies. We do not require customers to make an upfront payment when submitting a standard service estimate request.
6. Cookies and Website Analytics
Our website is hosted on Wix and may use cookies and similar tracking technologies to support website functionality, measure performance, understand visitor interactions, and improve user experience. These technologies may include essential cookies necessary for website functionality and security, analytics tools that measure website traffic and visitor activity, and advertising technologies that help evaluate marketing performance, where enabled. We also use third-party tools associated with website features and integrations. You may be able to manage non-essential cookies through our website's consent settings, where available, or through your browser settings. Disabling certain cookies may affect website functionality.
7. Sharing Your Information
LJS Elite Mobile Detailing does not sell customer contact lists as part of its ordinary business operations. We may share information with service providers when reasonably necessary to operate our business, including website hosting and maintenance providers, appointment scheduling and customer communication platforms, and payment processing and invoicing providers. We also share data with website analytics and advertising service providers, as well as professional advisers or legal authorities when required by law. We seek to limit the information shared to what is reasonably necessary for the relevant business purpose.
8. Data Security and Storage
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, and misuse. Customer information may be stored using secured third-party platforms that support our website and business operations. While we strive to protect your information, no website, internet transmission, or electronic storage system can be guaranteed completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, and comply with applicable legal requirements. When information is no longer needed, we may delete, anonymize, or securely dispose of it, subject to applicable retention requirements.
10. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also request that we stop sending promotional communications or withdraw consent where consent is the basis for processing. To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests and may retain information when required or permitted by law.
11. Third-Party Websites
Our website may contain links to third-party websites, booking services, payment providers, or social media platforms. LJS Elite Mobile Detailing is not responsible for the privacy practices or content of websites operated by other organizations. We encourage visitors to review the privacy policies of third-party websites before submitting personal information.
12. Children's Privacy
Our website and mobile detailing services are intended for individuals seeking vehicle detailing services and are not directed toward children under the age of 13. We do not knowingly solicit personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address the situation.
13. Updates to This Privacy Policy
LJS Elite Mobile Detailing may update this Privacy Policy periodically to reflect changes in our services, technology, operational practices, or applicable laws. Any updates will be published on this page with a revised effective date. We encourage visitors to review this policy occasionally.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact LJS Elite Mobile Detailing. Website: https://www.ljs-elite.com. Phone: 602-209-9302. Service Area includes Gold Canyon, Mesa, Gilbert, Chandler, Queen Creek, Apache Junction, Scottsdale, Phoenix, and surrounding East Valley communities in Arizona. We are committed to maintaining customer trust and handling personal information with care and professionalism.